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Shipping and Handling

Domestic Shipping

Stock of Bios Urn is held ready for dispatch in our Australian warehouses and any order only takes 2 business days to be processed. Please phone our office on  (03) 9783 3605 or 0415 215 597 for further information.

International Shipping

Please note we only sell in Australia.

Return Policy

Should you wish to return your order, please notify us within 2 days of receipt of products with a valid reason for return. Except in relation to faulty or incorrectly supplied goods, all products purchased on the website may not be returned for a refund or exchange.

With hands of genuine passion Bios puts into every urn they produce, we take pride to bring you the best quality product to enjoy. If you are not fully satisfied with your purchase, we will like to know. Please email to:

Soul Trees reserves the right to limit or deny returns.